Payment and delivery

How to pay

By Visa or Mastercard on the secure page of the Stripe payment service — when you place the order, or through a link the atelier sends you.

By bank transfer, as agreed with the atelier.

Payments are protected by 3-D Secure. Card details are entered on the payment service’s side; the atelier neither receives nor stores them.

Currency

All prices are in US dollars. If your card is in another currency, your bank converts the amount at its own rate.

Timing

Making takes 8–10 working days once we have confirmed your size or measurements and received payment.

Delivery takes 7 to 14 days depending on the country. As soon as the pair is sent, you receive an email with the tracking number and a Track the parcel button.

Delivery

Insured delivery is included in the price. Within Ukraine we ship with Nova Poshta; to other countries, with international couriers.

We deliver to Ukraine, Europe and most countries of the world; the list is in the checkout form.

Customs duties and taxes of the destination country, if any, are paid by the recipient.

Receiving the parcel

Check the packaging on delivery. If it is damaged, have the courier note it and write to us — we will settle it with the delivery service.